Category: AI in Practice

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  • An Open Letter to Sam Altman & the Team at OpenAI

    Dear Sam and everyone at OpenAI, I want to say thank you. This is not a polished product review, a carefully calculated business case, or a…

  • Writing at the Speed of Thought

    How I turned 45 years of thinking into a 50k-word book in six days A few days ago, I found myself eating a bowl of cereal…

  • The Hunting Party

    My first book took six days to write and 51 years to collect.

  • When the Help Becomes the Harm

    How an AI safety system gaslit me, by its own record, and what its engineers need to hear.

  • The Current Collapse of Customer Service

    Why it’s happened and how to fight back using the very machinery that broke it. Last week I sent this email. Paraphrased and trimmed, but faithful:…

  • Shadow Adoption

    Half your staff are using AI behind your back, so is your CEO and the ban was never going to work. The waiting room Three or…

  • The Interview.

    And how I finally learned to write. Writing can be a traumatic experience for me. When I was a child I remember sitting at the desk…

  • The Case Against Documentation

    And one of the many things I learned through the medium of LEGO. Sometime around 2010 or 2011, a major UK broadcaster decided it was going…

  • ‘Make Nothing’ with Anything

    Or game prototyping with a no-code AI development platform. Over the weekend I spent a few hours experimenting with Anything, a no-code AI platform for building…

  • Creating ‘Software’ with Custom GPTs

    To state the absolutely obvious there’s a lot of talk in the tech and games industries about how AI can or should be integrated into our…

  • Generative AI, Beyond Content Creation

    Or leveraging the power of AI for good through analysis and reasoning. Have you heard about that Generative AI stuff? No? Well, good news! At last,…

  • Collaborating with AI

    Or having a computer on your team… Lately, I (like very many people) have been exploring using AI in my work. Indeed, by the time you…